Android APN settings
- Open the Access Point Names or APNs menu.
- In Settings, look under Wireless & Networks or tap the Connections tab.
- Touch Mobile network. You may need to touch More settings, More..., or More networks first.
- Touch Access Point Names.
- Touch the T-Mobile APN if one is available. If not, press the Menu key and touch new APN.
- Verify and update the following settings for the Data APN.
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Name: T-Mobile
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APN: Fast.t-mobile.com (for LTE devices) or epc.tmobile.com (for non-LTE devices)
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Proxy: <Not set>
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Port: <Not set>
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Username: <Not set>
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Password: <Not set>
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Server: <Not set>
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MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
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MMS proxy: <Not set>
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MMS port: <Not set>
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MMS protocol: WAP 2.0
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MCC: 310
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MNC: 260
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Authentication Type: <Not set>
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APN Type: default,supl,mms OR Internet+MMS
- Default Android provides a text field to enter: default,supl,mms.
- Samsung provides an Internet+MMS radio button to select.
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APN Protocol: IPv4/IPv6
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APN roaming protocol: IPv4/IPv6 or IPv4 only when roaming internationally
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Turn APN on/off: Grayed out unless there are multiple APNs
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Bearer: Unspecified
- Press the Menu key.
- Touch Save.
- Delete any other APNs that appear in the list. The FOTA APN can remain if available.
- Touch the APN that needs to be removed.
- Press the Menu key.
- Touch Delete APN.
- Verify there is a circle next to the remaining APN.
- Perform a soft reset. Hold down the power button until the device turns off and restarts.
- Test the data connection and/or MMS by accessing the Web or sending a picture message.
- Complete additional troubleshooting if the APN settings are correct, but customers still experience issues.