Internet Set-Up #3 = T-Mobile Android APN settings

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One on One Internet Set-up Available in-store =$10

Android APN settings

  1. Open the Access Point Names or APNs menu.
    1. In Settings, look under Wireless & Networks or tap the Connections tab.
    2. Touch Mobile network. You may need to touch More settings, More..., or More networks first.
    3. Touch Access Point Names.
  2. Touch the T-Mobile APN if one is available. If not, press the Menu key and touch new APN.
  3. Verify and update the following settings for the Data APN.
    • Name: T-Mobile
    • APN: Fast.t-mobile.com (for LTE devices) or epc.tmobile.com (for non-LTE devices)
    • Proxy: <Not set>
    • Port: <Not set>
    • Username: <Not set>
    • Password: <Not set>
    • Server: <Not set>
    • MMSChttp://mms.msg.eng.t-mobile.com/mms/wapenc
    • MMS proxy: <Not set>
    • MMS port: <Not set>
    • MMS protocol: WAP 2.0
    • MCC: 310
    • MNC: 260
    • Authentication Type: <Not set>
    • APN Type: default,supl,mms OR Internet+MMS
      • Default Android provides a text field to enter: default,supl,mms.
      • Samsung provides an Internet+MMS radio button to select.
    • APN Protocol: IPv4/IPv6
    • APN roaming protocol: IPv4/IPv6 or IPv4 only when roaming internationally
    • Turn APN on/off: Grayed out unless there are multiple APNs
    • Bearer: Unspecified
  4. Press the Menu key.
  5. Touch Save.
  6. Delete any other APNs that appear in the list. The FOTA APN can remain if available.
    • Touch the APN that needs to be removed.
    • Press the Menu key.
    • Touch Delete APN.
  7. Verify there is a circle next to the remaining APN.
  8. Perform a soft reset. Hold down the power button until the device turns off and restarts.
  9. Test the data connection and/or MMS by accessing the Web or sending a picture message.
  10. Complete additional troubleshooting if the APN settings are correct, but customers still experience issues.